Didier
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort - 3/08/2025read moreread less
LilyWe had an exquisite stay at this little oasis in the heart of Old Town Havana. Conveniently located near the best restaurants and in walking distance to the port, the location is just one of the many features of this special hotel. The rooms are clean and well-kept and the complementary breakfast was delicious. The staff, in particular Andreas, Aliv and Gloria, were incredibly helpful, warm and friendly, offering tips and their invaluable knowledge on the city and country when asked. They answered our endless (and no doubt annoying!) questions and made sure our stay was comfortable and enjoyable the whole time, sharing phenomenal recommendations and suggestions. A particular highlight during our time in Havana was chatting to all three (Andrea, Aliv and Gloria) at the bar of an evening or morning. I would 10/10 recommend this hotel and thank everyone at La Posada de Chacon for a happy and memorable stay. | Liked: Cleanliness, staff & service, amenities, property conditions & facilities - 1/17/2025read moreread less SladjanWonderful small hotel This is a very professionally managed boutique hotel in Old Havana. The staff is very kind and professional at the same time as if they have had long experience working in the hotel business. Location is great. Breakfast was veey good as well. You should book this hitel with confidence. | Liked: Cleanliness, staff & service, property conditions & facilities, room comfort - 1/11/2025read moreread less DanielleAmazing concierges here, so helpful and kind! | Liked: Cleanliness, staff & service, property conditions & facilities - 1/06/2025read moreread less Jerry, North Miami- 12/27/2024read moreread less RahulTop hotel! What a delight! Gabriella and Andreas were incredibly helpful and charming. The bar and reception area was like an extension of your living room and a great place to hang out at all times. Great location in the old town near lots of restaurants. | Liked: Cleanliness, staff & service, property conditions & facilities, room comfort - 11/20/2024read moreread less LahtiIncredible!! What an incredible hotel! It's so beautiful, great location, and the people are SO friendly and helpful. The rooms are comfy and they have great breakfasts every morning. We had the best time and would absolutely stay here again. | Liked: Cleanliness, staff & service, property conditions & facilities, room comfort - 9/03/2024read moreread less PascalTodo muy bien. Personal super amable y muy atentos. Volveria con gusto | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 7/07/2024read moreread less RobertBest place to stay in Havana We stayed here for a few night and absolutely love the accommodations, food and hosts. The room is well appointed, spacious and comfortable. The morning breakfast with fresh fruit and coffee was fantastic. The best part of staying at this location is the three hosts. Gloria and her coworkers make you feel at home and will do anything to help you. They give great restaurant recommendations. During this trip my wife and I tried a couple other B&B’s and none of them even come close to La Posada de Chacon. | Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación - 6/28/2024read moreread less StephanieAspectos positivos: Limpieza, personal y instalaciones y estado del alojamiento - 6/23/2024read moreread less Daniel, VeniceWe are booking again today! The accommodation is comfortable and conveniently located. The staff is super kind and the breakfast rocks! | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 6/17/2024read moreread less mireyaMuy bien Gracias | Aspectos positivos: Limpieza, personal y instalaciones y estado del alojamiento - 5/20/2024read moreread less MaureenAs soon as we arrived at the property we were thrilled with what we saw. Jennifer welcomed us with a welcome drink and after sign in showed us our and explained everything we needed to know. We were treated as though we were a part of their family and all the staff were so willing to help in any way they could. We were stunned by the excellent breakfast and would highly recommend the hotel to anyone wanting to experience Cuban life and the Cuban people. Everyone is so friendly. | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 5/19/2024read moreread less ClaireA beautiful historic restored hotel, in a central part of town handy to sites and restaurants. The loveliest and most helpful staff and that is something you often need in Havana. Delicious breakfast generous portions and define presentation. | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 4/30/2024read moreread less LorenAspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 4/22/2024read moreread less DianaI enjoyed the politeness and information given to me by the staff | Aspectos positivos: Limpieza, personal y instalaciones y estado del alojamiento - 3/11/2024read moreread less CiaranReally friendly staff and in a great area near to loads of bars and restaurants as well as a lot of the main sights in Havana. Would reccomend staying here. | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 3/09/2024read moreread less AlbertoNice place, walking distance to main attractions | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 3/09/2024read moreread less Viajero verificadoGreat place! La Posada de Chacon was truly special. The interior is well-decorated and provides a warm atmosphere. It provides daily coffee and breakfast that is great. Gloria is one of the hostesses and is so lovely and helpful. The rooms are comfortable and clean. It is very proximal to sights and around the block from nice restaurants. Would highly recommend. | Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación - 3/05/2024read moreread less Orlando RafaelFelices con la decisión de reservar aqui! Al reservar, me deje influenciar por los comentarios de los huespedes anteriores,, y no desepciono, es todo lo que dijeron. Desde el momento de hacer mi reserva pude notar la buena atencion de todo el staff, resolviendo mis dudas desde antes comenzar mi viaje, me consiguieron un muy buen traslado desde el aeropuerto. Las instalaciones estan en buen estado y la decoracion es muy linda. La habitacion es espaciosa, e incluso nos facilitaron una cuna para nuestro bebe Esta a pocos minutos caminando de muchos lugares de interes. El desayuno excelente, y hay restaurantes cercanos para la comida y la cena. | Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación - 2/22/2024read moreread less OsvaldoExcelente hotel boutique El hotel está muy bien ubicado, a minutos caminando de lugares de interes como el museo de la revolución, parque central, el Capitolio, la Floridita, calle del Obispo, por mencionar algunos. También está muy cerca de restaurantes y bares, a 1 minuto caminando del hotel. La atención en el hotel es excelente, Gloria, Andrés y Allev de recepción son lo máximo y harán de tu estancia la mejor. Nuestra habitación con buen tamaño, nevera pequeña, agua caliente, cómoda y limpia. Definitivamente me quedaría nuevamente en este hotel. | Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación - 2/14/2024read moreread less StephanieThe experience at La Posada de Chacon was WONDERFFUL - and made so by its three concierges, Aliev, Andres, and Gloria. It was not simply their friendliness but how helpful they were in securing reservations or making suggestions (and frankly, MUCH better at making a mojito than most of the restaurants around). The room was spacious, clean, and comfortable (my husband called it an oasis) and the breakfast was hardy and sufficient to get one through the day. An added benefit is the location - not so far into Habana Vieja that it is difficult to find but far enough off the main road that street noise was not an issue. If you visit Cuba, look no further - stay at La Posada de Chacon and be ready to receive a warm reception from Alieve, Andres, and Gloria! | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 2/12/2024read moreread less LesleyWe had a great stay here, the facility was perfect and centrally located, this made our time in Havana emjoyable and memorable...the staff thought, amazing and excellent at what they do...this is definitely the place to stay. The staff made sure we had access to services and connected us with some of the best, im sure, that havana had to offer...we will return to visit here on our next Cuba holiday. Thanks, gloria, andrea and alliev. (Hope i remembered that correctly) | Aspectos positivos: Limpieza, personal y instalaciones y estado del alojamiento - 1/25/2024read moreread less DianaI cannot recommend La Posada de Chacón in Habana vieja enough. Our stay there, my husband's and mine, was nothing short of exceptional. From the moment we arrived, we were treated like family by the incredible staff - Andres, Gloria, and Aliev. One of the highlights of our stay was the breakfast prepared by the talented chef. Each morning, we were presented with a beautifully arranged spread that was not only visually appealing but also incredibly delicious. The attention to detail and the quality of the food truly exceeded our expectations. Our room was impeccably clean. It was evident that the staff took great pride in ensuring that every corner of the establishment was spotless. The level of cleanliness added an extra layer of comfort to our stay. What truly sets La Posada de Chacón apart is their unmatched customer service. The staff went above and beyond to make us feel welcome and ensure that our needs were met. Their warmth, friendliness, and genuine care made us feel like we were part of their extended family. They were always available to assist with any questions or requests we had, making our stay even more enjoyable. In summary, La Posada de Chacón deserves more than five stars for their outstanding customer service, impeccable cleanliness, and delightful breakfasts. If you're planning a trip to Cuba, I highly recommend staying at this exceptional establishment. You won't be disappointed. | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 1/23/2024read moreread less UrsulaTolles Hotel in bester Lage. Zimmer waren stets sauber und gemütlich. Das Personal ist hilfsbereit, zuvorkommend und außergewöhnlich nett. Dazu ein sehr gutes Frühstück. Wir würden jederzeit zurückkommen und können dieses Hotel nur empfehlen. Ein absoluter Wohlfühl-Platz. | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 1/21/2024read moreread less Erik, Old Orchard BeachI am so often guilty of enjoying the reviews of others without sharing my own. La Posada de Chacon deserves that I set aside my reticence to speak up. This property and the people who make it work deserve to thrive. I have not stayed anywhere else in Old Havana; I cannot imagine staying anywhere else. Sometimes you find a place and its people to be so special that you are instilled with a powerful belief that you are right where you are supposed to be. Some of my travels are hectic and scattered and great, but La Posada de Chacon makes me feel like I am having an adventure without leaving the neighborhood. I feel very comfortable here, and I have Gloria, Aliev, Andres, and the entire staff to thank for it. I hope other people - especially US citizens - consider staying here, and I hope they feel what I feel, to miss a place before you even leave. | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 1/09/2024read moreread less Chin PangExcellent personalised consierge service regarding delayed baggage, tickets booking. Kudos especially to Gloria! | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 1/07/2024read moreread less ElianeFuncionários excepcionais, faço especial menção ao funcionário Andres. | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 12/15/2023read moreread less Silvia MariaThe staff was wonderful 👍👍👍👍👍 Nice small bar, great breakfast Perfekt for a few nights in La Habana. I loved it | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 12/14/2023read moreread less YuchenCozy boutique hotel relocated inside the old town full of incredibly friendly staff. | Aspectos positivos: Limpieza, personal y instalaciones y estado del alojamiento - 11/20/2023read moreread less - Jennifer- 11/13/2023read moreread less MichelleThe staff were outstanding in arranging excursions, giving advice on the challenging conditions in Cuba, and suggesting restaurants and places to visit. They were fluent in English. The breakfasts were out of this world, with abundant fresh fruit and beautiful presentation. | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 11/09/2023read moreread less AurelieAspectos positivos: Limpieza, personal y instalaciones y estado del alojamiento - 11/08/2023read moreread less CanAll of the staff were great. It may sound like a cliche but they sincerely cared. Gave great advices. The room was great as well. They helped every single problem we had. If we ever come back to Havana, we'll stay here again for sure. | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 11/05/2023read moreread less LeeHighly recommend this property! We wished we could have stayed longer. The staff was tremendously helpful and arranged transport and gave us great recommendations. The location is great and easy to navigate the neighborhoods. The room was very comfortable and very clean and the staff arranged for an added bed for our child. The breakfast was so good and the atmosphere was authentic and charming without being fake. Great place to stay. | Aspectos positivos: Limpieza, personal, servicios y instalaciones y estado del alojamiento - 11/05/2023read moreread less LucianoBest service and stay It was such an amazing experience from the moment we arrived to the moment we left. The concierge, Aliev, Andres, and Gloria provided spectacular service throughout our entire stay at every moment. They provided recommendations for food establisments, sites to see, making reservations, and requesting taxis. They took really good care of us and ensuring that our stay was nothing short of fabulous. | Aspectos positivos: Limpieza, personal, instalaciones y estado del alojamiento y comodidad de la habitación - 10/30/2023read moreread less DagobertoExcelente servicio desde la entrada hasta la salida, en todo sentido. Chef con desayunos expectaculares hechos con cariño. Gloria, Alieve, Andres. Inmejorables anfitriones, muy cordiales. | Aspectos positivos: Limpieza, personal y instalaciones y estado del alojamiento - 10/30/2023read moreread less
Ernesto Colombuena atención y mejor servicio - 12/13/2022read moreread less
TomFriendly staff, good room, directly in old Havana, a bit noisy Aspectos positivos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento - 9/17/2022read moreread less LindaMy husband and I loved our stay at La Posada de Chacon. The staff was very friendly, accommodating and really treated us well. We were offered a welcome drink of our choice when we checked in. Our room was quiet and very clean. We were served complimentary breakfast which came with a variety of fresh fruit, eggs with sliced avocados, cuban bread and tasty cuban coffee. We would absolutely recommend this Hostel Bed & Breakfast. We want to thank the wonderful staff who made our first trip to Cuba a dream come true. We hope to return in the future. Aspectos positivos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento - 8/18/2022read moreread less PaolaTutto eccezionale: accoglienza, pulizia, camere, colazione, posizione e personale Aspectos positivos: Limpieza, personal y servicio y estado e instalaciones del alojamiento - 8/17/2022read moreread less IvanExcelente lugar el personal con una atención personalisada las habitaciones muy lindas la ubicación del hotel maravillosa todo lo sitios al rededor del Hotel que quieres visitar cerca el lugar está muy céntrico Felicidades Aspectos positivos: Limpieza, personal y servicio y estado e instalaciones del alojamiento - 8/01/2022read moreread less rezaeverything was excellent especially their breakfast. Aspectos positivos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento - 7/09/2022read moreread less AyanaAliev, Gloria, Andres and the rest of the staff made us feel like we were at home!! They provided restaurant recommendations, ordered reliable transportation, and suggested a great place to get souvenirs. The hotel is centrally located, clean, and they have night security as well. In Cuba, you can have a nice B&B in between rundown homes but the other residents didn’t bother us at all. If I ever go back, I plan to stay at La Posada de Chacon!! Aspectos positivos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento - 6/22/2022read moreread less PauloGloria, Glória, Glória! She truly is amazing, the effort and care she puts in her job makes the difference, help and assist all our needs, thank you The posada is well decorated and clean , room size is adequate and breakfast is decent Aspectos positivos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento - 6/14/2022read moreread less BrunoLage: Ausgezeichnete Lage in einer wenig befahrenen Seitenstraße. Malecon, Altstadt, Vedado alles gut zu Fuß zu erreichen. Sehr gute Restaurants in unmittelbarer Umgebung, trotz Musik ist im Zimmer nichts zu hören. Sauberkeit: schön renoviertes Jahrhundertwendehaus, wunderschöne Lobby- Frühstücksraum, Zimmer gut ausgestattet und absolut sauber. Zu empfehlen sind die Zimmer im ersten Obergeschoss Personal: sprechen alle perfektes Englisch, hilfsbereit, freundlich und zuvorkommend in allen Belangen die notwendig sind um sich an die Stadt zu gewöhnen. Frühstück: alles vorhanden was man braucht, vor allem frische Früchte und guter Kaffee Aspectos positivos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento - 6/10/2022read moreread less JiaFor a sole traveller doesn't speak Spanish, the trip became such smooth and pleasant experience all because the hospitality of the concierge of the casa. The owner and staff are all available on Whatsapp to help from airport transportation to departure. Thanks to Gloria, Ali and Andrea for all the recommendations, trip planning and event booking across the whole trip. Also servers killer drinks with continental breakfast. The location of the casa particular is perfect. With all the delicious restaurant by the corner: Habana 61, Antojos, Cha Cha Cha... Revolucion museum just by the corner. Also the Malacon and market is also a short stroll across the classical old Havana. The Casa has WIFI. Although as what you expected in Cuba as a slow patchy connection but it works most of time. Although Cuba is very safe, in the room there is a combination safe for valuables. Overall, such a great experience and i would definitely visit again. Aspectos positivos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento - 6/09/2022read moreread less DanielAspectos positivos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento - 6/06/2022read moreread less LUISTrato maravilloso El lugar perfecto para alojarse en la Habana, tanto por su ubicación, muy cerca de todos los principales lugares de interés, como por el confort de la habitación, la limpieza y, sobre todo, el trato del personal, que te permite conocer la Cuba real y vivir una experiencia única. Si vuelvo, volveré a alojarme allí seguro. Aspectos positivos: Limpieza, personal y servicio, estado e instalaciones del alojamiento y comodidad de la habitación - 6/06/2022read moreread less JoshuaVery impressed with this boutique-sized hotel. I went in not expecting much but it was a pleasant experience. They were accommodating for my family and provided a playpen for my baby, free of charge. This made the whole experience much easier, as well as the large bed for him to play in. The decor inside was pleasant and clean, and the small washroom was definitely better than what I've had at 4-star, all inclusive resorts. They had a TV, multiple tables and a working AC. There were multiple outlets available throughout for ease of charging, as well as a suitable-sized mini fridge. They also had a small safe and hangers. The included breakfast was excellent and beautifully arranged, with a plethora of fruit options, followed by eggs. Make sure you try the jam, it is good. They were also able to prepare three sandwiches for me to take on my day of departure which begins before breakfast service, so it shows they go above and beyond The hosts were also professional and courteous and spoke English fluently. The surrounding area is convenient, as there are affordable and fancy restaurants seconds away. Takeaways: -excellent service and hosts -excellent room and amenities -superb breakfast Recommendations: -Could use larger garbage bins -my room had a small section with no lighting, so I had to use a flashlight. Recommend finding a way to get light in dark corners (table/lamp extension cord) -safe was too small to store certain valuables Aspectos positivos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento - 5/22/2022read moreread less CameronEverything Aspectos positivos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento - 5/16/2022read moreread less vitinaGreat place to stay Nice place Staff could not do enough to make our stay pleasant. Would highly recommend. Aspectos positivos: Limpieza, personal y servicio, estado e instalaciones del alojamiento y comodidad de la habitación - 5/10/2022read moreread less DanielleWonderful location and staff in Havana Cannot speak highly enough of this place! The staff were absolutely wonderful! Were so friendly and helpful, gave us lots of advice for things to do and always welcomed us with a smile. The location is perfect, so close to so many amazing places to eat and walking distance to everything you'd want to explore in Old Havana. We loved it so much that we booked to come back and finish our stay in havana there too and the staff welcomed us back like old friends. Highly recommend. The breakfast was also incredible Aspectos positivos: Limpieza, personal y servicio, estado e instalaciones del alojamiento y comodidad de la habitación - 5/09/2022read moreread less JacquelineCuba é incrível, a essa pousada foi maravilhosa. Desde dê conforto até o atendimento, nota 10 p todos Aspectos positivos: Limpieza, personal y servicio, estado e instalaciones del alojamiento y comodidad de la habitación - 3/30/2022read moreread less Maria LuisaWonderful stay! Wonderful place to stay; highly recommend it. Super clean! Perfect location in old Havana, easy to get everywhere. Super friendly and helpful staff. Excellent breakfast. Gloria and Aliev at the concierge were just wonderful; warm, kind, friendly, efficient, very informative. We very much enjoyed staying there and having their company. We will definitely direct whoever asks us to go there and we would definitely stay there again if we go back to Havana. Aspectos positivos: Limpieza, personal y servicio, estado e instalaciones del alojamiento y comodidad de la habitación - 2/27/2022read moreread less MasakazuGreat service The attitude of the staff were wonderful. They always tried to support me. Aspectos positivos: Limpieza, personal y servicio, estado e instalaciones del alojamiento y comodidad de la habitación - 2/24/2022read moreread less VladimirThey’re something else. Too good Aspectos positivos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento - 2/03/2022read moreread less PetterExcellent stay Very nice hotel in a nice neighborhood. The service and breakfast was outstanding. The concierge, Aliev, was well connected with various services around the city(cigars, taxis etc) The room held high standard and had everything you need for å pleasant stay. I really recommend using this hotel, and not using an international brand of hotels. Aspectos positivos: Limpieza, personal y servicio, estado e instalaciones del alojamiento y comodidad de la habitación - 11/28/2021read moreread less Sina- 1/10/2021read moreread less AndrewNice Havana base Great service. Felt very welcomed by the staff, who went out of their way. Chacón is well located for attractions such as the Capitolio, Revolution Museum and Malecon. Travelled with my toddler age daughter so we didn’t go out in the evenings. Area felt safe (majority of Havana seems to be) - 3/08/2020read moreread less 
